This guide will help you to isolate and solve the most common server errors.
If you are able to access your Biskuit installation but are getting an error when trying to perform a task, it’s usually related to a request error. Its response should reveal to us what is going on. In order to see the response, you must check the browser console and make sure Debug Mode is on.
If the error is breaking the page and a message Whoops! Something went wrong is being displayed, it means that Biskuit is being executed but a PHP error has occurred. In order to see the actual error, enable Debug mode and refresh the view.
If the error is breaking the page and a message The server encountered an internal error or misconfiguration and was unable to complete your request is being displayed, it means the error is happening before Biskuit executes. Getting the actual error to be displayed, requires modifying the
To ensure that the configuration is up to date and the cache is not causing the issue, you can flush it manually by removing the
tmp/cache folder or through the console.
To ensure PHP is working properly on your server, create a temporary file in the root of your Biskuit folder called
info.php. This file should contain the following PHP code.
Then navigate your browser to the file, e.g.
http://example.com/info.php. If PHP is running as expected, you should get a report page listing all information related to the PHP configuration, including version and extensions loaded.
Important Remove the file afterwards for security.